Satisfaction Guarantee
Air Systems Heating and Cooling’s (formerly Air Systems Mechanical) installation technicians are the best in skill, attitude and workmanship. They will care for your home and complete the job with speed and precision. They will not wear shoes on your carpets. They will clean up when they are finished and take personal responsibility for your satisfaction. They will not smoke or swear in your home and they are drug-free. If, when they have finished in your home, they have not performed in accordance with these high standards, we won’t consider the job done until you are satisfied with the results.
Air Systems guarantees our labor and workmanship for a period of one year for new equipment installations and 30 days for part replacements. If the labor and/or workmanship is determined to be faulty, we will refund the labor portion of the purchase price in full. If the equipment is determined to be faulty, any desired refunds must be requested from the equipment manufacturer. To obtain a full written explanation of our warranty coverage, please contact our office at 724-774-9030 (427 Constitution Blvd., New Brighton PA 15066).
Performance Guarantee
Air Systems Heating and Cooling guarantees that when the equipment we have installed is maintained and operated in accordance with the manufacturer’s operating and maintenance manuals, the system will perform as we have stated and agreed upon. We have promised a maintained temperature variance of no more than 3 degrees from your temperature selection to the actual temperature at your thermostat when you are heating or cooling your home under normal operating conditions. If the installation temperatures are not achieved, we will make any necessary modifications, repairs or replacements at no charge to you for a period of 5 years. This guarantee is meant to guarantee that the equipment we install is sized accurately for the home at the time of installation. It does not cover situations where the home does not maintain proper temperature caused by a component or part failure.
